PROPERTY MAINTENANCE

The week prior to your event, the grass maintenance is divided into the front and back of the property (across Wolf Creek) and is carried out by two individuals. Cutting the grass takes about 6-7 hours total and includes the maintenance of the equipment as well. The trimming around the edges of the yard and lake and the maintenance of the 17 gardens is completed over a two or three day process by another individual.  The driveway is cleaned and leaves, twigs blown off, as is the bridge to the venue and the area leading into the pavilion. The pavilion floor is swept the morning of the event, and then again just prior to guests arriving. In the morning, on the day of the event (wedding), the manager begins around 7:00 AM, before any vendors or clients arrive to do a walkthrough of the event space.

RESTROOMS

We will set up all restrooms with the provided amenities. The restrooms in the Bridal suite are also stocked with amenities and available to handicapped and disabled guests if necessary.

VENDORS

Vendors start to arrive at 10am, so the Venue Manager is there to open up the property gates and direct where vehicles can go in order to setup. The Venue Manager has already done a walkthrough with the vendors on an earlier date, so that they understand the schedule and what the expectations are from the Wolf Creek Retreat. The Venue Manager will reinforce these rules again and will oversee the set up and answer any questions from the vendors.  They will be able to assist with any catering or bar questions. These are just a few of the common questions an on site manager may face, and should be addressed before the event takes place.

TABLE AND CHAIR LAYOUT

In the early afternoon, everything will start coming together.  The Venue Manager works with the Person in Charge (the bride and groom's designee)/coordinator to see that the dining tables, appetizer tables, cake tables, gift tables, bar, etc. are arranged according to the planner’s diagram. Oftentimes the table arrangements may need some slight adjustments once set up, so the Person in Charge (the bride and groom's designee)/coordinator and the Venue Manager will work together to come up with a solution to any layout issues.

PARKING

While the Person in Charge (the bride and groom's designee)/coordinator and/or wedding party may be organizing the bridal party for the ceremony, this is the time for the Venue Manager and their staff to begin parking the guests. Staff is assembled to direct the guests to their parking spaces. Our golf cart is utilized to quickly move cars off of Wolf Creek so we don't have a backup of cars on the street. Your hostess and host are responsible for their guests while they utilize the facility. Handicapped/disabled guests must arrive an 1.5 hours before ceremony so their driver can drop them off at foot bridge and make arrangements to transport them to the Pavilion. Your host is responsible for providing a rental golf cart for the use of transporting guests if they desire. Handicapped guests are welcome to use the ground level restrooms in the Bridal Suite at no charge regardless if their  host/hostess purchased the use of the Bridal Suite. Just call Chris and she will unlock the Bridal Suite for their use.

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WEDDING EVENT MAINTENANCE AND SECURITY

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Once the party has begun, responsibilities of the Venue Manager's staff may include anything from monitoring and restocking the bathrooms to cleaning up any spills. The Venue Manager may remind the Person in Charge to have the Child Wrangler return children to their parents, or may have to remind the Person in Charge to have smoking guests use the smoking area provided.  The Wolf Creek Retreat provides security for any issues that may arise.

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WRAPPING IT UP

Toward the end of the event, the Venue Manager will make sure that the DJ or band ends their set by the time specified (10:00 PM).

When the event has finished, and all guests have left, the Venue Manager will open up the gates for the vendors to start packing up their items.

The Venue Manager will make sure that every vendor leaves with everything they are responsible for.  The vendors must check out with the Venue Manager at the end of the night to be sure they cleaned up their belongings, removed all trash, and leave the property before the end of the rental period.

THE DAY AFTER

The Venue Manager will walk through the entire property and take pictures and document any changes or damages from the event.   They will be the last person at the property and will lock up the Bridal Suite after the event.

A cleaning staff is brought in the morning following the event to clean the estate, so when the potential clients arrives for their tour later, they come to tour a spotless venue.